This article applies to:
- MailMarshal Exchange 5.2
- MailMarshal Exchange 5.3
- MailMarshal Exchange/ECM 7.X
- MailMarshal Exchange Web Components (QM and Web Console)
- MailMarshal Reporting Console 2.6 (for MailMarshal Exchange 7.X)
(For MailMarshal SMTP/SEG, MailMarshal Secure Email Server (SES), and WebMarshal, see Q11358.)
Question:
- What are the supported operating systems for MailMarshal Exchange?
- What versions of Microsoft Exchange are supported by MailMarshal Exchange?
- What version of SQL Server can be used with MailMarshal Exchange?
- What versions of IIS and ASP.NET are supported by MailMarshal Exchange Web components?
- What versions of SQL, IIS and ASP.NET are supported by Marshal Reporting Console?
- What versions of Internet Explorer are supported for MailMarshal Exchange Web components?
Information:
The following table shows supported versions of operating systems and supporting software.
- The table reflects the latest versions of Marshal products. For details of previous versions, see the documentation for each version.
- The table reflects server requirements. For details of requirements for all user interfaces, see the documentation for each product version.
- All 64 bit operating system support is by 32 bit application deployment.
Note: VMWare deployments of the supported operating systems are also supported. See Trustwave Knowledgebase article Q11828.
Key:
| Symbol |
Meaning |
|
SPn
RTM
|
Minimum required, tested and supported service pack (RTM=Release to Manufacturing, no service pack). |
|
Qxxxxxx
|
Tested, Supported. See the KB article listed for known issues and workarounds. |
|
|
Not currently supported, obsolete, or known issues. |
|
|
Not specifically tested. Not yet supported. Trustwave plans to test and provide support in a later product release. For details of the policy on new OS and SP versions, see Q13687.
|
|
(blank)
|
Not applicable to this product. |
Operating Systems and Prerequisites
The table below lists minimum compatible operating system versions and service packs. The products have been tested with the minimum compatible service pack.
Note on Service Packs and Operating System updates: If product functionality is affected by Service Packs or Microsoft updates, Trustwave will work with customers to restore functionality. If a full resolution requires product development, it may not be available immediately.
Historically, core functionality of the products listed has rarely, if ever, been affected by such updates. However, Trustwave cannot guarantee future performance.
Server Operating Systems
|
|
MailMarshal Exchange
5.2
|
MailMarshal
Exchange 5.3
|
Trustwave ECM 7.2
|
Trustwave ECM
Web Components 7.2
|
Marshal Reporting
Console 2.6
|
|
Windows Server 2019
|
|
|
RTM
|
RTM
|
|
|
Windows Server 2016
|
|
|
RTM
|
RTM
|
RTM
|
|
Windows Server 2012 R2
|
|
|
RTM
|
RTM
|
RTM
|
|
Windows Server 2012
|
|
|
RTM
|
RTM
|
RTM
|
|
Windows Server 2008 R2
|
|
|
RTM
|
RTM
|
RTM
|
|
Windows Server 2008 (32 bit)
|
|
|
|
RTM
|
RTM
|
|
Windows Server 2008 (64 bit)
|
|
RTM
|
RTM
|
RTM
|
Q12671
|
|
Windows Server 2008
(Core Edition)
|
|
|
|
|
|
|
Windows 2003 R2
|
SP1
(32 bit)
|
SP2
(64 bit)
|
(Not tested)
|
SP1
|
|
|
Windows 2003
(32 bit)
|
SP1
|
|
|
SP2
|
SP2
|
|
Windows 2003
(64 bit)
|
|
SP2
|
SP2
|
SP2
|
SP2
|
|
Windows 2000
|
SP4
|
|
|
|
|
|
Microsoft Small Business Server 2008
|
|
|
SP2
|
RTM
|
Q12671
|
|
Microsoft Small Business Server 2003 R2
|
RTM
|
|
|
|
|
|
Microsoft Small Business Server 2003
|
SP1
|
|
|
|
|
|
Microsoft Small Business Server 2000
|
SP4
|
|
|
|
|
Workstation Operating Systems
(for server installation)
|
|
Trustwave ECM
Web Components 7.2
|
Marshal Reporting Console
2.6
|
|
Windows 8, Windows 10
(32 and 64 bit)
|
|
|
|
Windows 7
(32 and 64 bit)
|
|
RTM
|
|
Windows Vista
Business or Ultimate edition (32 and 64 bit)
|
|
SP2
|
|
Windows XP
|
|
SP3
|
Prerequisites
| |
MailMarshal Exchange
5.2
|
MailMarshal
Exchange 5.3
|
Trustwave ECM
7.2
|
Trustwave ECM
Web Components 7.2
|
Marshal Reporting
Console 2.6
|
|
Internet Explorer
(for Configurator and Consoles)
|
6.0
|
6.0
|
7.0
|
10 or above
|
10 or above
MRC works with
Edge, and with current versions of
Chrome, Firefox, and Safari
|
|
IIS
|
|
|
|
As found on supported OS
|
As found on supported OS
|
|
.NET Framework
|
|
|
|
4.0
|
3.5 SP1
|
SQL Server Versions
|
|
MailMarshal
Exchange 5.2
|
MailMarshal
Exchange 5.3
|
Trustwave ECM
7.2
|
Marshal Reporting Console
2.6
|
SQL 7
MSDE 1.0 |
SP4
|
|
|
|
|
SQL 2000
MSDE2000
|
SP3a
|
|
|
|
|
SQL 2005
SQL Express 2005
|
RTM
Q11018
|
SP3
|
SP3
|
SP3
|
|
SQL 2008
SQL Express 2008
(On Server 2012 and 2012 R2, SP3 is required by the OS)
|
|
SP1
|
SP1
|
SP1
|
|
SQL 2008 R2
SQL Express 2008 R2
(On Server 2012, SP1 or above is required by the OS; on 2012 R2, SP2 or above is required)
|
|
RTM
|
RTM
|
RTM
|
|
SQL 2012
SQL Express 2012
|
|
|
RTM
|
SP4
|
|
SQL 2014
SQL Express 2014
|
|
|
RTM
|
SP2
|
|
SQL 2016
SQL Express 2016
(Requires Server 2012 or above)
|
|
|
RTM
|
SP2
|
Exchange Versions Supported
|
|
MailMarshal
Exchange 5.2
|
MailMarshal
Exchange 5.3
|
Trustwave ECM 7.2
|
Microsoft Exchange 2019
|
|
|
RTM
|
Microsoft Exchange 2016
|
|
|
RTM
|
| Microsoft Exchange 2013 |
|
|
RTM
|
|
Microsoft Exchange 2010
|
|
|
SP1
|
|
Microsoft Exchange 2007
|
|
RTM
|
(7.1.7 is the last version
that supports Exchange 2007)
|
|
Microsoft Exchange 2003
|
SP1
|
|
|
| Microsoft Exchange 2000 |
SP3
|
|
|
|
Microsoft Small Business Server 2008
|
|
|
|
| Microsoft Small Business Server 2003 |
SP1
|
|
|
| Microsoft Small Business Server 2000 |
SP4
|
|
|
Notes on MRC Installation
- MRC 2.6 can be installed on Windows 2008 R2. However, the included SQL Express 2016 requires a minimum of Windows Server 2012. For a new installation of MRC 2.6 on Windows 2008 R2, pre-install SQL Express 2014 Advanced Edition or earlier.
- MRC 2.6 works with current SQL Server versions and current Operating System versions as noted above. The limitations on MRC 2.5 have been addressed in 2.6.