Trustwave Unveils New Offerings to Maximize Value of Microsoft Security Investments. Learn More

Trustwave Unveils New Offerings to Maximize Value of Microsoft Security Investments. Learn More

Services
Capture
Managed Detection & Response

Eliminate active threats with 24/7 threat detection, investigation, and response.

twi-managed-portal-color
Co-Managed SOC (SIEM)

Maximize your SIEM investment, stop alert fatigue, and enhance your team with hybrid security operations support.

twi-briefcase-color-svg
Advisory & Diagnostics

Advance your cybersecurity program and get expert guidance where you need it most.

tw-laptop-data
Penetration Testing

Test your physical locations and IT infrastructure to shore up weaknesses before exploitation.

twi-database-color-svg
Database Security

Prevent unauthorized access and exceed compliance requirements.

twi-email-color-svg
Email Security

Stop email threats others miss and secure your organization against the #1 ransomware attack vector.

tw-officer
Digital Forensics & Incident Response

Prepare for the inevitable with 24/7 global breach response in-region and available on-site.

tw-network
Firewall & Technology Management

Mitigate risk of a cyberattack with 24/7 incident and health monitoring and the latest threat intelligence.

Solutions
BY TOPIC
Offensive Security
Solutions to maximize your security ROI
Microsoft Exchange Server Attacks
Stay protected against emerging threats
Rapidly Secure New Environments
Security for rapid response situations
Securing the Cloud
Safely navigate and stay protected
Securing the IoT Landscape
Test, monitor and secure network objects
Why Trustwave
About Us
Awards and Accolades
Trustwave SpiderLabs Team
Trustwave Fusion Security Operations Platform
Trustwave Security Colony
Partners
Technology Alliance Partners
Key alliances who align and support our ecosystem of security offerings
Trustwave PartnerOne Program
Join forces with Trustwave to protect against the most advance cybersecurity threats
Loading...
Loading...

INFO: Will Marshal products run on VMWare or Hyper-V?

Expand / Collapse


This article applies to:

  • Trustwave MailMarshal (SEG)
  • Trustwave ECM/MailMarshal Exchange 5.X, 7.X
  • Trustwave SPE/MailMarshal SPE
  • WebMarshal 3.5 and above

Question:

  • Can I run Marshal products on virtual machines?
  • Will Marshal products run on VMWare?
  • Will Marshal products run on Hyper-V Servers?

Information:

Trustwave will support customers running the products named above, on the supported Operating Systems for those products, in a VMware or Hyper-V virtual machine environment that supports the Operating System version and bitness (32 or 64 bit).

Trustwave will provide unqualified support for the base products named above running in the named virtual environments, in an identical manner as with base products running on any supported hardware based systems, without initially requiring reproduction of issues on native hardware. Should Trustwave suspect that the virtualization layer is the root cause of an incident, the customer will be required to contact the appropriate virtualization technology support provider to resolve the issue.

Caution:

While the named products are expected to function properly in VMware and Hyper-V virtual environments, there may be performance implications which can invalidate the published typical sizing and recommendations.

  • If you run multiple virtual machines on a single physical server, ensure that the server has enough resources (memory, processor, disk) to support all virtual machines.
  • To ensure adequate disk performance, where you have created more than one virtual disk, you may require more than one physical disk drive. Remember that file system response in virtual machines is dependent on physical disk operation. Unpacking and SQL database operations are disk intensive.

As a real-time application, WebMarshal has special requirements. For more information about WebMarshal in virtualized environments, see Trustwave Knowledgebase article Q14312.

Notes:

For information about operating system prerequisites for Trustwave products, see the release notes for the specific product version.

Information for the latest SEG/MailMarshal and WebMarshal versions is summarized in the following Trustwave Knowledgebase article:

  • Q11358: Supported Operating Systems and Prerequisite Versions

For information about the versions of virtualization software that support specific Operating System versions, consult the documentation for the virtualization software.


To contact Trustwave about this article or to request support:


Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster
.