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Trustwave Knowledge Base

Home » Knowledgebase » Trustwave MailMarshal (SEG) » INFO: Supported Operating Systems and Prerequisite Versions

INFO: Supported Operating Systems and Prerequisite Versions

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This article applies to:

  • Trustwave MailMarshal (SEG) 10.0 and above
    • MailMarshal Web Components (SQM)
  • WebMarshal 7.5
  • Marshal Reporting Console 2.6 (for SEG, ECM, and WebMarshal reports)

(For ECM/MailMarshal Exchange, see Q14131. For Service Provider Edition [SPE], see Q11588.)

Question:

  • What are the supported operating systems for MailMarshal and WebMarshal?
  • What version of SQL Server can be used with MailMarshal and WebMarshal?
  • What versions of SQL, IIS and ASP.NET are required and supported?

Information:

This article shows supported versions of operating systems and supporting software.  

 Notes:

  • OS and SQL versions earlier than those listed are not supported.
  • OS and SQL versions that are out of support from Microsoft are not supported.
  • The information reflects the latest versions of the named products. For details of previous versions, see the documentation for each version.
  • The information reflects server requirements. For details of requirements for all user interfaces, see the documentation for each product version.
  • VMWare deployments of the supported operating systems are also supported. See Trustwave Knowledgebase article Q11828.

Key:

Symbol Meaning

RTM

 Release to Manufacturing, no service pack.

SPn
KBnnn

 Minimum required service pack or Microsoft Update. Later service packs are supported.

Qxxxxxx

Tested, Supported. See the KB article listed for known issues and workarounds.

Not currently supported, obsolete, or known issues.

Not specifically tested. Not yet supported. Trustwave plans to test and provide support in a later product release. For details of the policy on new OS and SP versions, see Q13687.

(blank)

Not applicable to this product.

Operating Systems and Prerequisites

The table below lists minimum compatible operating system versions and service packs. The products have been tested with the minimum compatible service pack (and in some cases with later service packs).

Note on Service Packs and Operating System updates: If product functionality is affected by Service Packs or Microsoft updates, Trustwave will work with customers to restore functionality. If a full resolution requires product development, it may not be available immediately.

The listed products do not support RISC architectures. x64 or x86 is the supported architecture.

Server Operating Systems

 

MailMarshal
10.2.5

MailMarshal Web
Components 10.2.5

Marshal Reporting Console
2.6

WebMarshal
7.5 
Windows Server 2025 RTM RTM    
Windows Server 2022

RTM

 RTM  RTM  RTM
Windows Server 2019

RTM
(Also with any SEG 8.X)

 RTM  RTM  RTM

Windows Server 2016

RTM

RTM

RTM

RTM

Windows Server 2012 R2
See also SQL Server service pack requirements

KB2919355

Windows Server 2012
See also SQL Server service pack requirements


(10.0.6 is the last release that allows
installation on Windows 2012)

RTM

Windows Server Core edition
(any release)

Workstation Operating Systems
(for server installation)

 

MailMarshal
10.2.5

MailMarshal Web
Components 10.2.5

Marshal Reporting Console
2.6

WebMarshal
7.5

Windows 10 or 11
(32 and 64 bit)
See also SQL Server service pack requirements

RTM
(64 bit required.
Permitted but
not recommended)

RTM
(Permitted but
not recommended)

RTM
(Permitted but
not recommended)

Prerequisites

 

MailMarshal
10.2.5

MailMarshal Web
Components 10.2.5

Marshal Reporting Console
2.6

WebMarshal
7.5

Web Browser

The Management Console works with Microsoft Edge, Mozilla Firefox, Google Chrome and Safari.
Internet Explorer is not supported.

SQM works with current versions of Edge, Mozilla Firefox, Google Chrome and Safari.
Internet Explorer may be usable but is not recommended.

MRC works with Edge, and with Firefox and Chrome current versions.
Internet Explorer may be usable but is not recommended.

Any browser can be used as client.

.NET Framework
(minimum - later 4.X is also supported)

 4.6.1 
MailMarshal also automatically installs a version of the newer .NET technology (previously known as .NET Core) on Array Manager servers. 

3.5 SP1 and 4.0

3.5 SP1
(Note that SQL 2016 requires .NET 4.6)

4.6.2

SQL Server Versions

 

MailMarshal
10.2.5

Marshal Reporting Console
2.6

WebMarshal
7.5

SQL 2012
SQL Express 2012
(Microsoft ESU ends July 2025)


(10.0.6 is the last release that
allows installation using SQL 2012)

 

SQL 2014
SQL Express 2014
(Microsoft ESU ends July 2027)

SP3

SP3

 

SP3

SQL 2016
SQL Express 2016

SP3

 SP3

SP3

 

SQL 2017
SQL Express 2017

RTM

RTM

 

SQL 2019
SQL Express 2019

RTM

RTM 

SQL 2022
SQL Express 2022

RTM

RTM 

Azure SQL Server

Supported where
MailMarshal is deployed on Azure

 

 

Notes on MRC Installation

  • MRC 2.6 cannot use SQL versions later than 2016 for the reporting database. Use of the bundled SQL 2016 Express instance is strongly recommended. 
  • MRC can report on data in MailMarshal or WebMarshal databases hosted on later SQL versions. 

To contact Trustwave about this article or to request support:

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Related Articles


Q11588 INFO: Supported Operating Systems and Prerequisite Versions for Trustwave SPE
Q14131 INFO: Supported Operating Systems and Prerequisite Versions (MailMarshal Exchange)
Q20961 INFO: What versions of Trustwave MailMarshal (SEG), ECM, and SES are currently supported by Trustwave Technical Support?
Q20962 INFO: What versions of WebMarshal are currently supported by Trustwave Technical Support?

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