Trustwave SpiderLabs Uncovers Unique Cybersecurity Risks in Today's Tech Landscape. Learn More

Trustwave SpiderLabs Uncovers Unique Cybersecurity Risks in Today's Tech Landscape. Learn More

Services
Capture
Managed Detection & Response

Eliminate active threats with 24/7 threat detection, investigation, and response.

twi-managed-portal-color
Co-Managed SOC (SIEM)

Maximize your SIEM investment, stop alert fatigue, and enhance your team with hybrid security operations support.

twi-briefcase-color-svg
Advisory & Diagnostics

Advance your cybersecurity program and get expert guidance where you need it most.

tw-laptop-data
Penetration Testing

Test your physical locations and IT infrastructure to shore up weaknesses before exploitation.

twi-database-color-svg
Database Security

Prevent unauthorized access and exceed compliance requirements.

twi-email-color-svg
Email Security

Stop email threats others miss and secure your organization against the #1 ransomware attack vector.

tw-officer
Digital Forensics & Incident Response

Prepare for the inevitable with 24/7 global breach response in-region and available on-site.

tw-network
Firewall & Technology Management

Mitigate risk of a cyberattack with 24/7 incident and health monitoring and the latest threat intelligence.

Solutions
BY TOPIC
Microsoft Exchange Server Attacks
Stay protected against emerging threats
Rapidly Secure New Environments
Security for rapid response situations
Securing the Cloud
Safely navigate and stay protected
Securing the IoT Landscape
Test, monitor and secure network objects
Why Trustwave
About Us
Awards and Accolades
Trustwave SpiderLabs Team
Trustwave Fusion Security Operations Platform
Trustwave Security Colony
Partners
Technology Alliance Partners
Key alliances who align and support our ecosystem of security offerings
Trustwave PartnerOne Program
Join forces with Trustwave to protect against the most advance cybersecurity threats

Documentation on this page pertain to the following models:
ER models 24, 51, 52, 55, 56, 61, 72, 73, 76, 77, 79, 87, 88 and IR models 42, 54, 59, 81.

  • Documentation for SR models is available by clicking here.
  • Documentation for WFR models is available by clicking here.

ER Software Version 6.0.10

Release Date: 22 Jun 2010
Requirements: ER appliance running software version 5.2.00 or higher, or IR appliance running ER software version 5.2.00 or higher

  • What's New
    This document includes information about features and updates in this software release.
  • ER Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on configuring the administrator module to receive logs from the filtering device and prepare the database for the Web Client to generate reports showing end user activity on your network.
  • ER Web Client User Guide
    This Guide includes information on using tools in the Web Client to generate a variety of reports showing end user activity on your network.
  • ER Installation Guide (Models 72,73,76,77,79,87,88)
    This Guide provides detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Reporting Practices for generating commonly used reports are included.
  • IR Enterprise Reporter Admininstrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on preparing the database for the Web Client to generate reports showing end user activity on your network.
  • IR Installation Guide (Model 81)
    This Guide gives detailed information and procedures on setting up your appliance and configuring it to filter your network and capture end user Internet activity. Best Practices for utilizing commonly implemented Web Filter features and generating typical reports in the Enterprise Reporter are included.

ER Software Version 5.2

Release Date: 14 Oct 2009
Requirements: ER appliance running software version 5.1.00 or higher, or R3000IR appliance running ER software version 5.1.00 or higher

  • What's New
    This document includes information about features and updates in this software release.
  • ER Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on configuring the administrator module to receive logs from the filtering device and prepare the database for the Web Client to generate reports showing end user activity on your network.
  • ER Web Client User Guide
    This Guide includes information on using tools in the Web Client to generate a variety of reports showing end user activity on your network.
  • ER Evaluation Guide
    This Guide supplies tutorials to get you started on using the ER to generate typical reports.
  • ER Quick Start Guide (Models 72,73,76,77,79,87,88)
    This Guide features detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Reporting Practices for generating commonly used reports are included.
  • ER Quick Start Guide (Models 24,51,52,55,56,61)
    This Guide includes detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network.
  • R3000IR Enterprise Reporter Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on preparing the database for the Web Client to generate reports showing end user activity on your network.
  • R3000IR Quick Start Guide (Model 81)
    This Guide features detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Practices for utilizing commonly implemented Web Filter features and generating typical reports in the Enterprise Reporter are included.
  • R3000IR Quick Start Guide (Models 42,54,59)
    This Guide includes detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network.

ER Software Version 5.1

Release Date: 01 Jul 2009
Requirements: ER appliance running software version 5.0.00 or higher, or R3000IR appliance running ER software version 5.0.00 or higher

  • What's New
    This document includes information about features and updates in this software release.
  • ER Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on configuring the administrator module to receive logs from the filtering device and prepare the database for the Web Client to generate reports showing end user activity on your network.
  • ER Web Client User Guide
    This Guide includes information on using tools in the Web Client to generate a variety of reports showing end user activity on your network.
  • ER Evaluation Guide
    This Guide supplies tutorials to get you started on using the ER to generate typical reports.
  • ER Quick Start Guide (Models 72,73,76,77,79,87,88)
    This Guide features detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Reporting Practices for generating commonly used reports are included.
  • ER Quick Start Guide (Models 24,51,52,55,56,61)
    This Guide includes detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network.
  • R3000IR Enterprise Reporter Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on preparing the database for the Web Client to generate reports showing end user activity on your network.
  • R3000IR Quick Start Guide (Model 81)
    This Guide features detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Practices for utilizing commonly implemented Web Filter features and generating typical reports in the Enterprise Reporter are included.
  • R3000IR Quick Start Guide (Models 42,54,59)
    This Guide includes detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network.

ER Software Version 5.0

Release Date: 12 Jan 2009
Requirements: ER appliance running software version 4.1.20 or higher, or R3000IR appliance running ER software version 4.1.20 or higher

  • What's New
    This document includes information about features and updates in this software release.
  • ER Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on configuring the administrator module to receive logs from the filtering device and prepare the database for the Web Client to generate reports showing end user activity on your network.
  • ER Web Client User Guide
    This Guide includes information on using tools in the Web Client to generate a variety of reports showing end user activity on your network.
  • ER Evaluation Guide
    This Guide supplies tutorials to get you started on using the ER to generate typical reports.
  • ER Quick Start Guide (Models 72,73,76,77,79,87,88)
    This Guide features detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Reporting Practices for generating commonly used reports are included.
  • ER Quick Start Guide (Models 24,51,52,55,56,61)
    This Guide includes detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network.
  • R3000IR Enterprise Reporter Administrator User Guide
    This Guide provides an expansive and thorough navigation through the Enterprise Reporter user interface, with information on preparing the database for the Web Client to generate reports showing end user activity on your network.
  • R3000IR Quick Start Guide (Model 81)
    This Guide features detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network. Best Practices for utilizing commonly implemented Web Filter features and generating typical reports in the Enterprise Reporter are included.
  • R3000IR Quick Start Guide (Models 42,54,59)
    This Guide includes detailed information and procedures on setting up your appliance and configuring it to receive logs from the filter on your network.

 

Click here for older software release documentation.

 

GPL compliance