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LevelBlue Knowledge Base

Home » Knowledgebase » MailMarshal (SEG) » ERRMSG: The server you are connecting to is mismatched to this...

ERRMSG: The server you are connecting to is mismatched to this console

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This article applies to:

  • MailMarshal (SEG) 8.X and below
  • MailMarshal ECM/MailMarshal Exchange

Symptoms:

  • After upgrading SEG or ECM, attempting to connect with a remote Console, Configurator, or Web interfaces
  • Error: The ... server you are connecting to is mismatched to this console.
  • Error: The ... server you are connecting to is mismatched to this configurator.

Cause:

All Console, Configurator and Web Components installations must be the same version as the Array Manager.

Resolution:

Upgrade the affected Console, Configurator or Web Components.

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