Trustwave Unveils New Offerings to Maximize Value of Microsoft Security Investments. Learn More

Trustwave Unveils New Offerings to Maximize Value of Microsoft Security Investments. Learn More

Services
Capture
Managed Detection & Response

Eliminate active threats with 24/7 threat detection, investigation, and response.

twi-managed-portal-color
Co-Managed SOC (SIEM)

Maximize your SIEM investment, stop alert fatigue, and enhance your team with hybrid security operations support.

twi-briefcase-color-svg
Advisory & Diagnostics

Advance your cybersecurity program and get expert guidance where you need it most.

tw-laptop-data
Penetration Testing

Test your physical locations and IT infrastructure to shore up weaknesses before exploitation.

twi-database-color-svg
Database Security

Prevent unauthorized access and exceed compliance requirements.

twi-email-color-svg
Email Security

Stop email threats others miss and secure your organization against the #1 ransomware attack vector.

tw-officer
Digital Forensics & Incident Response

Prepare for the inevitable with 24/7 global breach response in-region and available on-site.

tw-network
Firewall & Technology Management

Mitigate risk of a cyberattack with 24/7 incident and health monitoring and the latest threat intelligence.

Solutions
BY TOPIC
Offensive Security
Solutions to maximize your security ROI
Microsoft Exchange Server Attacks
Stay protected against emerging threats
Rapidly Secure New Environments
Security for rapid response situations
Securing the Cloud
Safely navigate and stay protected
Securing the IoT Landscape
Test, monitor and secure network objects
Why Trustwave
About Us
Awards and Accolades
Trustwave SpiderLabs Team
Trustwave Fusion Security Operations Platform
Trustwave Security Colony
Partners
Technology Alliance Partners
Key alliances who align and support our ecosystem of security offerings
Trustwave PartnerOne Program
Join forces with Trustwave to protect against the most advance cybersecurity threats
Loading...
Loading...

HOWTO: Additional steps to upgrade Virtual SR to version 3.5

Expand / Collapse


This article applies to:

  • Security Reporter virtual instances
  • Upgrade to version 3.5

Question:

  • What additional steps are needed to upgrade a virtual SR to version 3.5?

Procedure:

To upgrade a virtual SR, it is necessary to provide a local storage location that can be used by the upgrade process to copy an ISO image.

You must plug in a USB drive to the VMware ESXi host, which will be used as a temporary local storage location for the SR 3.5 upgrade. The SR VM will connect to the USB drive plugged into the ESXi host through a virtual USB Controller and USB Device configured on the VM.

The steps below cover the configuration of a USB Controller and a USB Device on the SR VM:

  1. Attach a USB drive to the ESXi host. The USB drive must provide at least 2GB of storage.
  2. Launch the vSphere Client/administration interface, choose the SR VM, and load its settings. Under the Hardware tab, check whether you have USB Controller and USB Device included in the list of devices.
    • If you have both USB Controller and USB Device listed, go to Step 6.
    • If you only have USB Controller listed but not USB Device (as in the screenshot below), go to Step 5. 
       

       
  3. Click Add
     
     
     
  4. Add a USB Controller (EHCI  & UHCI) as shown in the following screenshots.
     
    Click images to expand if required.
     

     

     

     
  5. Add a USB Device as shown in the following screenshots. The name of the device will depend on the physical device you have attached.
     









     
  6. From a client workstation, log into the SR administration interface. Go to Administration > System Configuration.
    • For version 3.3.x, select Shut Down from the Server pull-down menu. Select Restart under Hardware and then click Apply to restart the SR VM. Note that this will interrupt all data processing and report generation.
    • For version 3.4.x, select System from the Restart menu and then click Yes to restart the SR VM. Note that this will interrupt all data processing and report generation. Also note that the restart will attempt a graceful database shutdown and could take several hours to complete.
  7. Once you have restarted the SR, you can proceed to upgrade as for a hardware system by logging into the SR administration interface and navigating to the Software Update screen. You must leave the USB drive plugged into the ESXi host since it will be used by the upgrade process. 
  8. When the SR 3.5 upgrade is successfully completed, you would be able to remove the USB drive from the ESXi host.

To contact Trustwave about this article or to request support:


Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster
.