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HOWTO: How do I check that MailMarshal Exchange is updating correctly?

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This article applies to:

  • MailMarshal ECM/MailMarshal Exchange 7.X

Question:

  • How do I check that MailMarshal web updates are working?
  • Are Zero Day Updates up to date?
  • Are virus signatures up to date?

Information:

To check that the MailMarshal updates are working, see the relevant sections below.

Zero Day Updates

[Updated by the MailMarshal Array Manager service]

The Zero Day Updates (Automatic Updates) run under the Array Manager Service on the Array Manager server, and they require HTTP and HTTPS access.  To set a proxy and proxy logon information if required, you can use the Configurator (MailMarshal Properties > Internet Access).

If updates are not succeeding, particularly with a proxy, you may need to run the Array Manager service using a Windows account with administrative privilege and proxy permissions.  

To check that updates are successful, see the Configurator (MailMarshal Properties > Automatic Updates). You can check that the updates are current by clicking Check for Updates Now.

To verify the available files, see the procedures described in LevelBlue Knowledgebase article Q11406. Note that MailMarshal Exchange 7.X does not include the SpamCensor updates as used by MailMarshal SMTP.

Bitdefender for Marshal
McAfee For Marshal
Sophos For Marshal

[Updated by Marshal Bitdefender Updater, Marshal Sophos Updater, or Marshal McAfee Updater services]

These plug-ins update on each processing server. To set a proxy or local update location, use the configuration console for each application. You can check that updates are successful using the configuration console. Update information is also logged to text log files.

  • Note that the available plug-ins and required URLs differ depending on the version installed

For details see the following articles:


To contact LevelBlue about this article or to request support:


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