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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » FAQ: How can I prevent a browser warning when users hit the...

FAQ: How can I prevent a browser warning when users hit the web-based authentication page?

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This article applies to:

  • R3000

Question:

How can I prevent a browser warning when users hit the web-based authentication page?

Reply

If you are using web-based authentication on your system, it is likely that when the authentication page is accessed, a user's browser will display a warning regarding the SSL certificate of the page.

In order to stop this warning from appearing and have your users move smoothly to the auth page, you will need either a Trusted Root CA certificate, or an Intermediate CA certificate. The trusted root types can be uploaded through the GUI, from System > Authentication > Authentication SSL Certificate. An intermediate certificate will require assistance from Tech Support to be installed from the backend.

This article was previously published as:
8e6 KB 276431

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