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Trustwave Knowledge Base

Home » Knowledgebase » Trustwave MailMarshal (SEG) » PRB: Inbound mail is backing up in MailMarshal

PRB: Inbound mail is backing up in MailMarshal

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This article applies to:

  • Trustwave MailMarshal (SEG)

Symptoms:

  • Mail is backing up in MailMarshal.
  • MailMarshal cannot send email to the Microsoft Exchange server and the Microsoft Exchange server cannot send email to MailMarshal.
  • Incoming email is backing up in MailMarshal (this can be seen in the MailMarshal Console) and outgoing mail is backing up in the Microsoft Exchange server.
  • Email is not being delivered, received, or sent.
  • The MailMarshal Sender log file has an error message indicating that the Microsoft Exchange server is "temporarily not accepting mail".

Causes:

The Microsoft Exchange server has run out of hard disk space and therefore cannot receive or send email.

Reply:

Free up enough hard disk space on the Microsoft Exchange server to allow the Microsoft Exchange services to run normally.

This article was previously published as:
NETIQKB28928
Marshal KB12

 

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