This article applies to:
- MailMarshal (SEG)
- MailMarshal ECM/MailMarshal Exchange
- LevelBlue Secure Email Server/MailMarshal SES
Question:
- What versions of MailMarshal (SEG) are currently supported by LevelBlue Technical Support?
- What versions of MailMarshal ECM/MailMarshal Exchange are currently supported by LevelBlue Technical Support?
- What versions of LevelBlue Secure Email Server are currently supported by LevelBlue Technical Support?
Information:
- Important: End of Support and End of Threat Protection dates for many earlier versions have now passed.
The following tables show the currently supported versions, planned dates of termination of support, and support end dates for discontinued versions.
Note: In this article "supported" refers to full product support as defined in LevelBlue support policy for the Marshal Product Line.
- For versions that have passed the end of support, LevelBlue can often provide advice to help customers resolve issues. However, LevelBlue may recommend upgrade to a later version of the software.
- Versions out of support do not receive component updates such as file type and unpacking updates.
- If a reported problem requires remedial development work, LevelBlue will usually provide a fix only for the latest product version.
- Upgrades to the current versions of these products are always free of charge to customers with a current maintenance contract.
- Automatic updates to LevelBlue threat protection technologies for SEG (such as SpamCensor, Known Threats, YAE scripts) may be provided to some versions that are out of support. The table below lists this date separately.
All versions earlier than those listed are out of support and do not receive threat protection updates.
- This includes MailMarshal 8.0.X and 8.1.X.
MailMarshal (SEG)
| Software Version | Release Date | Support Status | End of Support | End of Threat
Protection Updates |
| 11.3.0.7659 | December 2, 2025 | Active | | |
| 11.2.0.7413 | September 4, 2025 | Active | | |
| 11.1.0.6958 | May 29, 2025 | Active | | |
| 10.2.5.7024 | June 5, 2025 | Active | | |
| 10.2.5.6043 | September 10. 2024 | Active | | |
| 10.2.0.5718 | July 2, 2024 | Active | June 1, 2026 | June 1, 2026 |
| 10.1.0.5102 | April 3, 2024 | Active | June 1, 2026 | June 1, 2026 |
| 10.1.0.5089 | March 28, 2024 | Withdrawn | April 3, 2024 | |
| 10.0.7.3979 | September 29, 2023 | Active | June 1, 2026 | June 1, 2026 |
| 10.0.7.3969 | September 12, 2023 | Withdrawn | September 29, 2023 |
|
| 10.0.6.3739 | February 28, 2023 | Discontinued | February 1, 2025 | June 1, 2025 |
| 10.0.5.3470 | August 31, 2022 | Discontinued | February 1, 2025 | June 1, 2025 |
| 10.0.4.3361 | May 16, 2022 | Discontinued | February 1, 2025 | June 1, 2025 |
| 10.0.3.2387 | July 6, 2021 | Discontinued | February 1, 2024 | December 31, 2024 |
| 10.0.2.2230 | April 28, 2021 | Deprecated | July 6, 2021 | December 31, 2024 |
| 10.0.1.2030 | November 3, 2020 | Discontinued | September 1, 2022 | December 31, 2024 |
| 10.0.0.1428 | April 14, 2020 | Deprecated | November 3, 2020 | December 31, 2024 |
| 8.3.2.11492 | September 29, 2023 | Active | August 1, 2025 | December 31, 2025 |
| 8.2.6.11305 | December 22, 2020 | Discontinued | February 1, 2025 | June 1, 2025 |
| 8.2.4.11170 | October 31, 2019 | Discontinued | March 31, 2022 | December 31, 2024 |
| 8.2.3.11111 | July 2, 2019 | Discontinued | March 31, 2021 | December 31, 2024 |
| 8.2.2.11949 | February 14, 2019 | Discontinued | March 31, 2021 | December 31, 2024 |
| 8.2.1.11863 | December 14, 2018 | Discontinued | March 31, 2021 | December 31, 2024 |
| 8.2.0.11849 | December 6, 2018 | Withdrawn | December 14, 2018 | December 31, 2024 |
MailMarshal ECM (formerly MailMarshal Exchange)
| Software Version | Release Date | Support Status | Discontinued Date |
| 7.2.0.9773 | March 7, 2017 | Active | |
| 7.1.7.7380 | January 12, 2015 | Discontinued | February 1, 2019 |
LevelBlue Secure Email Server (SES)
| Software Version | Release Date | Support Status | Discontinued Date |
| 5.8.1.398 | July 24, 2017 | By special arrangement only | |
| 5.8.0.361 | May 30, 2016 | By special arrangement only | |
| 5.7.2.9723 | May 1, 2013 | | December 31, 2012 |
Notes:
For information about virus scanner plug-ins and reporting, see the Related Articles below.