This article applies to:

• Trustwave MailMarshal (SEG)
• Trustwave ECM/MailMarshal Exchange
• Trustwave Secure Email Server/MailMarshal SES

Question:

• What versions of Trustwave MailMarshal (SEG) are currently supported by Trustwave Technical Support?
• What versions of Trustwave ECM/MailMarshal Exchange are currently supported by Trustwave Technical Support?
• What versions of Trustwave Secure Email Server are currently supported by Trustwave Technical Support?

Information:

• Important: End of Support and End of Threat Protection dates for many earlier versions have now passed. 
• Support has now ended for all 32 bit versions of SEG. 

 The following tables show the currently supported versions, planned dates of termination of support, and support end dates for discontinued versions.

Note: In this article "supported" refers to full product support as defined in Trustwave support policy for the Marshal Product Line.

• For versions that have passed the end of support, Trustwave can often provide advice to help customers resolve issues. However, Trustwave may recommend upgrade to a later version of the software.
• Versions out of support do not receive component updates such as file type and unpacking updates.
• If a reported problem requires remedial development work, Trustwave will usually provide a fix only for the latest product version.
• Upgrades to the current versions of these products are always free of charge to customers with a current maintenance contract.
• Automatic updates to Trustwave threat protection technologies for SEG (such as SpamCensor, Known Threats, YAE scripts) may be provided to some versions that are out of support. The table below lists this date separately. 

 

All versions earlier than those listed are out of support and do not receive threat protection updates.

Trustwave MailMarshal (SEG)

Software Version	Release Date	End of Support	End of Threat Protection Updates
10.0.4.3361	May 16, 2022	Active
10.0.3.2387	July 6, 2021	Active
10.0.2.2230	April 28, 2021	Deprecated Customers should upgrade to the latest 10.0.X
10.0.1.2030	November 3, 2020	September 1, 2022
10.0.0.1428	April 14, 2020	Deprecated Customers should upgrade to the latest 10.0.X
8.2.6.11305	December 22, 2020	Active
8.2.4.11170	October 31, 2019	March 31, 2022
8.2.3.11111	July 2, 2019	March 31, 2021
8.2.2.11949	February 14, 2019	March 31, 2021
8.2.1.11863	December 14, 2018	March 31, 2021
8.2.0.11849	December 6, 2018	Withdrawn Customers should upgrade to the latest 8.2.X
8.1.3.11605	September 13, 2018	March 31, 2021	September 1, 2022
8.1.2.11459	August 9, 2018	March 31, 2021	September 1, 2022
8.1.1.11276	June 28, 2018	March 31, 2021	September 1, 2022
8.1.0.11264	June 27, 2018	Withdrawn Customers should upgrade to the latest 8.2.X	September 1, 2022
8.0.7.11235	June 14, 2018	March 31, 2021	March 31, 2021
8.0.6.10796	March 6, 2018	February 1, 2019	March 31, 2021

Trustwave ECM (formerly MailMarshal Exchange)

Software Version	Release Date	Discontinued Date
7.2.0.9773	March 7, 2017	Active
7.1.7.7380	January 12, 2015	February 1, 2019

 

Trustwave Secure Email Server (SES)

Software Version	Release Date	Discontinued Date
5.8.1.398	July 24, 2017	Trustwave SES 5.8 is supported by special arrangement only
5.8.0.361	May 30, 2016	Trustwave SES 5.8 is supported by special arrangement only
5.7.2.9723	May 1, 2013	End of support: December 31, 2012 (except by special arrangement)

 

Notes:

For information about virus scanner plug-ins and reporting, see the Related Articles below.