This article applies to:
- Marshal Reporting Console 2.5
- This article does not apply to MRC 2.6
- Microsoft Report Viewer Redistributable
Symptoms:
- Cannot view generated reports on screen
- Error on the MRC web page: A data source instance has not been supplied for the data source 'DB'.
- Error on the MRC web page: The 'PageHeader' parameter is missing a value
- Error on the MRC web page: Access to the path...is denied
- Logging indicates that the reports are successfully generated. Reports can be viewed when sent by email.
Causes:
- MRC installs the Report Viewer Redistributable 2008 R2 on the MRC server.
- This release of the Report Viewer may not have appropriate settings for the latest Operating System versions or browser versions.
Resolution:
To resolve this issue you can update the Report Viewer Redistributable to the 2015 release.
- Obtain the Report Viewer 2015 Runtime from Microsoft.
- On the MRC server:
- Use the Control Panel | Programs and Features cmdlet to remove the Report Viewer 2008 R2.
- Install the Report Viewer 2015 Runtime.
Notes:
Also ensure that the MRC "Impersonate User" and the application pool identity have appropriate permissions.