This article applies to:
- Web Filter and WFR versions 5.1.00 and above
- Inline filtering configured (available in Bridge, Router, or Firewall mode)
Symptoms:
- Some Google services do not work when inline filtering is configured.
- Affected services can include Chromebook login, Gmail, and Google Drive.
Information:
Google secure (HTTPS) sites are configured in a way that does not work with inline HTTPS inspection as performed by the Web Filter.
Resolution:
To resolve this issue it is necessary to deploy a PAC file (Proxy Auto-Configuration) that directs traffic appropriately.
Deployment of this solution requires system access to the Web Filter software.
To arrange for this deployment please contact Trustwave Support.