Provisioning customer-maintained blacklists in SPE

This article applies to:

• MailMarshal SPE

Question:

• How can I allow Managed customers in SPE to maintain their own blacklists of senders?
• Each customer should be able to maintain their own unique blacklist through the Customer Console

Procedure:

1. In the SPE Admin Console, make a customer package policy, as shown in the first image. It can be enabled, since it does nothing.
   • Note it has no exceptions.
     
     
2. In the SPE Customer Console, the customer creates and populates an external user group.
   
   
3. The customer adds this external user group as a User Group Exception to the rule called “Skip next or blacklist”.
   • See the link User Exceptions for the rule (in the Customer Console under Rules > Package Policies)
   
   
4. The package as shown in the Customer Console summary looks like the last image.
   • Note it now has an exception, but this exception only applies to the individual customer.

Notes:

You can use the same strategy to allow the customer to enable or disable any rule or set of rules.