How to collect support log from SR

This article applies to:

• SR 3.x

Question:

• How to collect support log from SR?

Information:

After sign-in to the reporter UI, do following:

• Administrator --> System Configuration
• Once it opens the reporter configuration window, select "Tools" from "Database" pull down menu.
• Then click on "Generate" to create technical support report package.
• Once finished, click on the “Download” button from the pop-up window.