Loading...
Loading...

Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » INFO: How to collect support log from SR

INFO: How to collect support log from SR

Expand / Collapse
Show/Hide Article Tools


This article applies to:

  • SR 3.x

Question:

  • How to collect support log from SR?

Information:

After sign-in to the reporter UI, do following:

  • Administrator --> System Configuration
  • Once it opens the reporter configuration window, select "Tools" from "Database" pull down menu.
  • Then click on "Generate" to create technical support report package.
  • Once finished, click on the “Download” button from the pop-up window.

To contact Trustwave about this article or to request support:

Rate this Article:
     
Tags:

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster.


Execution: 0.031. 8 queries. Compression Disabled.
Powered by InstantKB.NET