Turning off the "Return Path" option within message templates


This article applies to:

  • Trustwave MailMarshal (SEG) 8.X and below
  • Trustwave ECM/MailMarshal Exchange 7.X

Question:

  • How do I turn off the "Return Path" field within a Message Template once it has been enabled under the Message Template Options?

Symptoms:

  • The "Return Path" field within a message template is enabled with a check box on the Options window. 
  • Clearing the "Return Path" box, saving the template and committing the configuration does not permanently remove the field.
    • When you edit the template again, the "Return Path" field contains data and the check box shows as checked.

Resolution:

  • To remove the "Return Path" entry from a template, delete all data from the "Return Path" field on the main template editing window. Then click OK and commit configuration.

Last Modified 3/1/2020.
https://support.trustwave.com/kb/KnowledgebaseArticle14221.aspx