This article applies to:

• Trustwave MailMarshal (SEG) 8.X and below
• Trustwave ECM/MailMarshal Exchange 7.X

Question:

• How do I turn off the "Return Path" field within a Message Template once it has been enabled under the Message Template Options?

Symptoms:

• The "Return Path" field within a message template is enabled with a check box on the Options window. 
• Clearing the "Return Path" box, saving the template and committing the configuration does not permanently remove the field.
  • When you edit the template again, the "Return Path" field contains data and the check box shows as checked.

Resolution:

• To remove the "Return Path" entry from a template, delete all data from the "Return Path" field on the main template editing window. Then click OK and commit configuration.