Description
This article decribes a possible reason why a USB key is not found during installation phase on a NG5100-S.
(It is not subject of this article how to create such a installation USB key.)
Symptoms
A properly prepared USB key is not detected in installation phase. The appliance is booting from hard disk.
Cause
Wrong BIOS settings.
Solution
enter BIOS by pressing [Del], select "Advanced Bios Features"
check boot order, and boot medium (in order to change the boot order use the "+" and "-" buttons)
When the USB key is not displayed in the list, switch USB-ports of keyboard and key.
Save and exit the BIOS.
Software Version
9.x
- This article applies to:
- SWG 3000-S
- RUSafe
- This article was previously published as:
- Finjan KB 1803