This article applies to:
- Enterprise Reporter
- R3000
Question:
Where can I find support information for a Top Layer appliance purchased through 8e6 Technologies?
Reply
Please contact Top Layer's Technical Assistance Center, located in Westboro, MA. Standard hours of operation are 8am - 8pm EST. There are two primary methods of contacting the Top Layer's Technical Assistance Center - via the web and via telephone (508) 870-1300 and select option 2. Please have the following information available:
- Top Layer system unit name, model number, and serial number
- List of system hardware and software, including revision levels
- A detailed description of the problem
Visit following link to find more about Top Layer's Technical Assistance.
http://www.toplayer.com/content/support/tech_assist/index.jsp
- This article was previously published as:
- 8e6 KB 291688