This article applies to:
Symptoms:
- Users unable to access Yahoo Mail or other Yahoo features
Causes:
Many Yahoo services that require login use the following site to provide login service:
https://login.yahoo.com
If a user is denied access to this URL, they will not be able to log in to Yahoo Mail, Yahoo Messenger, or other Yahoo services.
Resolution:
Add the URL https://login.yahoo.com to the default Safe Sites URL Category, or any URL category that ensures all users can access it.
Notes:
You can allow or deny access to the various Yahoo services using other rules.
- You can use Standard rules to control Yahoo Mail, Yahoo Groups, and other Yahoo websites.