Setup Failed error while installing Security Reporting Center


This article applies to:

  • Security Reporting Center 2.1
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2003 Server

Symptoms:

  • Setup Failed error while installing Security Reporting Center.
  • Installation of Security Reporting Center fails.

Causes:

You attempted to install Security Reporting Center on a computer running Windows Terminal Server.

Information:

Security Reporting Center will not work where Terminal Server is installed.

To resolve this issue, do not install Security Reporting Center on the following:

  • Windows 2003 with Terminal Server
  • Windows 2000 server with Terminal Services configured in Application server mode

Note: Do not use any special characters while entering the username or password information during the Security Reporting Center installation process.

This article was previously published as:
NETIQKB40358

Last Modified 4/10/2006.
https://support.trustwave.com/kb/KnowledgebaseArticle10720.aspx