This article applies to:
- Firewall Suite 4.X
- Windows 2000 Terminal Services
Symptoms:
- Report images appear blurry when accessed through Terminal Server.
Causes:
When using Terminal Services to generate reports on a remote computer, the PNG graphs have a blurry display. WebTrends products require a color palette of at least 16 bit color for proper resolution of the graphics. However, Windows 2000 Terminal Services is limited to 256 colors.
Resolution:
Upgrading to Windows Server 2003 Terminal Services allows higher color and resolution through remote connections.
- This article was previously published as:
- NETIQKB2327