How do I configure Firewall Suite to use passive FTP to retrieve log files and/or save reports?

This article applies to:

• Firewall Suite 4.X

Question:

Procedure:

By default, Firewall Suite will use active FTP. Depending on the configuration of your FTP server and firewalls, it may be necessary to switch to passive FTP.

1. On the main console window menu (top left) click Tools> Options.
   
2. Expand Main > Access to Internet.
   
3. Check the box Enable FTP PASV Mode.
4. Save your changes.

Notes:

For more information about FTP and the differences between Active and Passive FTP, see the following Knowledge Base article:

Q10492: How do I troubleshoot FTP issues?

This article was previously published as:

NETIQKB931