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INFO: Required URLs for Web Updates

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This article applies to:

  • Trustwave SEG
  • Trustwave SPE

Question:

  • What URLs are required for product feature updates?
  • What URLs are required for product licensing updates?

Information:

The following URLs are used by Trustwave SEG (MailMarshal) and Trustwave SPE (Service Provider Edition).

You must allow access through your firewall from the servers as noted.

  • Note that the URLs may map to dynamic IP addresses. It is not possible to give a definitive list of IP addresses.

The SEG requirements also apply to the processing arrays in a SPE installation.

URL From Server Purpose More Info
HTTP (port 80) to all locations, including (but not limited to)
HTTP://crl.trustwave.com
HTTP://crl.securetrust.com
All HTTPS Certificate Checking Q12992
HTTPS://mailmarshal.licensing.marshal.com Array Manager Licensing
IP Reputation Service credential (SEG 7.3.5 and above)
Q12992
HTTP://www.marshal.com
HTTPS://www.marshal.com
Array Manager SpamCensor and processing module updates Q12992
HTTPS://cdn-updates.marshal.com
This URL is hosted on Microsoft Azure CDN. IP addresses may change. IP addresses can be retrieved using the "Front Door" tag in Microsoft Azure IP Ranges and Service Tags.
Array Manager SpamCensor and processing module updates
(Azure CDN) NEW
Q12992
HTTP://sigupdates.marshal.com
HTTPS://sigupdates.marshal.com
HTTP://lvc.cloudmark.com/
HTTP://tracks.cloudmark.com/
HTTPS://tracks.cloudmark.com/

HTTPS access to the following network range: 208.83.136.0/22
Processing
Nodes
SpamProfiler
  • SEG 7.5.8, 8.0.1 and above
  • SEG 7.3.X, 7.5.X, 8.0.0 (hotfixed)
  • SEG 7.2.3 and below
Q12992
HTTP://scanmail.trustwave.com
HTTPS://scanmail.trustwave.com
(These URLs may redirect or resolve to different IP addresses)
User's workstation Blended Threat Service URL check (SEG 7.1 and above) Q12992
HTTPS://stats.scanmail.trustwave.com Array Manager Blended Threat Service statistics retrieval (SEG 7.1 and above) Q12992
HTTP://tw-seg-urlcategorizer
.
cloudapp.net
(Americas)
HTTP://tw-seg-urlcategorizer-au
.cloudapp.net
(Australia)
Processing
Nodes
URL Categorizer URL check (SEG 7.5 and above)

Note: installations use the best instance based on geography and latency
The Americas instance is also
known as 
urlcategorizer.seg.trustwave.com
Q12992
HTTP://sophos.marshal.com
HTTPS://sophos.marshal.com
Processing
Nodes
Sophos for Marshal Engine and IDE updates (if installed).
  • HTTPS required from SfM version 1.1.
  • Note that the LiveProtection service (present in version 1.1 and above)  performs DNS-based queries and must have access to a DNS server that can query the Sophos DNS servers.
Q11906
HTTP://mcafee.marshal.com
HTTPS://mcafee.marshal.com
Processing
Nodes
McAfee for Marshal Engine updates (if installed).
  • HTTPS required from MfM version 1.1.
Q11360
HTTP://update.nai.com/ Processing
Nodes
McAfee for Marshal definition file updates (if installed) Q11360
HTTP://kaspersky.marshal.com
HTTPS://kaspersky.marshal.com
Processing
Nodes
Kaspersky for Marshal Engine and signature updates (if installed) Q13863
HTTPS://ksn?.kaspersky-labs.com
(where ? is any single character)
Processing
Nodes
Kaspersky Security Network Cloud (enabled by default when installed but can be disabled) Q13863
HTTPS://bitdefender.marshal.com
HTTPS://agent-av-mirror.trustwave.com
Processing
Nodes
Bitdefender for Marshal Engine and signature updates (if installed) Q20561
HTTP://activations.marshal.com/
HTTPS://activations.marshal.com/
SPE MIA server or Maintenance Agent/Web Console server SPE licensing and Connector Agent updates Q12161

Note:

You can set a web proxy for these requests.

  • In SEG, see the Configurator, Tools > SEG Properties > Internet Access
  • In SPE:
    • For licensing, see the Web Admin Console, System Settings > Proxy
    • For SEG arrays, see the properties of each array in the Web Admin Console.

To contact Trustwave about this article or to request support:


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