Required URLs for Web Updates


This article applies to:

  • Trustwave SEG
  • Trustwave SPE

Question:

  • What URLs are required for product feature updates?
  • What URLs are required for product licensing updates?

Information:

The following URLs are used by Trustwave SEG (MailMarshal) and Trustwave SPE (Service Provider Edition).

You must allow access through your firewall from the servers as noted.

  • Note that the URLs may map to dynamic IP addresses. It is not possible to give a definitive list of IP addresses.

The SEG requirements also apply to the processing arrays in a SPE installation.

URL From Server Purpose More Info
HTTP (port 80) to all locations, including (but not limited to)
HTTP://crl3.digicert.com
HTTP://crl4.digicert.com
HTTP://o.lencr.org
Note: For correct operation of TLS, the Controller service on all processing nodes must have access to HTTP port 80 without restriction. TLS certificate revocation lists are published over HTTP and there is no definite list of URLs.		 All HTTPS Certificate Checking Q12992
HTTPS://mailmarshal.licensing.marshal.com Array Manager Licensing
IP Reputation Service credential		 Q12992
HTTP://www.marshal.com
HTTPS://www.marshal.com 		Array Manager SpamCensor and processing module updates Q12992
HTTPS://cdn-updates.marshal.com
This URL is hosted on Microsoft Azure CDN. IP addresses may change. IP addresses can be retrieved using the "Front Door" tag in Microsoft Azure IP Ranges and Service Tags.		 Array Manager SpamCensor and processing module updates
(Azure CDN) NEW
 Q12992
HTTP://sigupdates.marshal.com
HTTPS://sigupdates.marshal.com
HTTP://pki.cloudmark.com/
HTTPS://pki.cloudmark.com/
HTTP://lvc.cloudmark.com/
HTTPS://lvc.cloudmark.com/
HTTP://tracks.cloudmark.com/
HTTPS://tracks.cloudmark.com/
HTTPS access to the following network range: 208.83.136.0/22 		Processing
Nodes		 SpamProfiler

Note: As of February 2024, HTTPS is the default protocol.

If you use a proxy server that inspects HTTPS content (such as WebMarshal), you should bypass the proxy for these URLs. SpamProfiler licensing and updates will fail if proxy SSL certificates are used.
Q12992
HTTP://scanmail.trustwave.com
HTTPS://scanmail.trustwave.com
(These URLs may redirect or resolve to different IP addresses)		 User's workstation Blended Threat Service URL check  Q12992
HTTPS://stats.scanmail.trustwave.com Array Manager Blended Threat Service statistics retrieval  Q12992
HTTP://urlcategorizer.seg.trustwave.com
 Processing
Nodes		 URL Categorizer URL check 

Note: this service has multiple geographically distributed instances.
MailMarshal installations use the best instance based on geography and latency.

 Q12992
HTTP://sophos.marshal.com
HTTPS://sophos.marshal.com 		Processing
Nodes		 Sophos for Marshal Engine and IDE updates (if installed).
  • HTTPS required from SfM version 1.1.
  • Note that the LiveProtection service (present in version 1.1 and above)  performs DNS-based queries and must have access to a DNS server that can query the Sophos DNS servers.
Q11906
HTTP://mcafee.marshal.com
HTTPS://mcafee.marshal.com		 Processing
Nodes		 McAfee for Marshal Engine updates (if installed).
  • HTTPS required from MfM version 1.1.
Q11360
HTTP://update.nai.com/ Processing
Nodes		 McAfee for Marshal definition file updates (if installed) Q11360
HTTPS://bitdefender.marshal.com
HTTPS://agent-av-mirror.trustwave.com 		Processing
Nodes		 Bitdefender for Marshal Engine and signature updates (if installed) Q20561
HTTP://activations.marshal.com/
HTTPS://activations.marshal.com/ 		SPE MIA server or Maintenance Agent/Web Console server SPE licensing and Connector Agent updates Q12161

Note:

You can set a web proxy for these requests.

  • In SEG, see the Configurator, Tools > SEG Properties > Internet Access
  • In SPE:
    • For licensing, see the Web Admin Console, System Settings > Proxy
    • For SEG arrays, see the properties of each array in the Web Admin Console.

Last Modified 12/18/2024.
https://support.trustwave.com/kb/KnowledgebaseArticle20190.aspx