Can I create a limited Help Desk administrator account?

This article applies to:

• R3000
• Web Filter

Question:

• Can I create a limited Help Desk administrator account?

Information:

Beginning with Web Filter version 4.0 (released July 2010), administrators have the ability to define new sub-administrators which are limited to Library lookups and Policy lookups.

To create a Help Desk account, log into the Web Filter GUI and go to System -> Administrator.  When selecting the "type" of account, select "Help Desk."

Notes: