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HOWTO: Configuring Multi-Subnet Failover Connectivity for the WebMarshal Database

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This article applies to:

  • WebMarshal 7.5.5 and above
  • Database connectivity


  • How do I configure Multi-Subnet Failover for the WebMarshal database connection?


First, configure the database using the WebMarshal Console

To add Multi-Subnet Failover:

  1. On the Array Manager server, in the WebMarshal install edit the file ArrayManager\Policy\ArrayPolicy.Working.xml
  2. Locate the node "Database"
  3. Add an attribute useMultiSubnetFailover and set the value to "yes"; For example:
    <Database useMultiSubnetFailover="yes" provider="MSOLEDBSQL" server="somecluster" database="WebMarshal" user="EXAMPLE\Secureuser" password="6X+NAW/fiu/egydom+4j4A==" useTCP="yes"  enabled="yes" retention="100" reportingConsole="" />
  4. Do not edit the other values. Note that XML values are case sensitive.
  5. Save the file, and the restart the WebMarshal Array Manager service


Be aware that the Marshal Reporting Console does not support Multi-Subnet Failover. Database connections from MRC must be configured for a single server.

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