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PRB: Clicking some items in the Admin Console does nothing

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This article applies to:

  • Trustwave SPE Admin Console
  • Internet Explorer 11

Symptoms:

  • Unable to perform actions such as deletion of items

Causes:

  • Microsoft has disabled client side VBScript in Internet Explorer 11, for sites in the "Internet" and "Untrusted" security zones.

Resolution:

  • You can add the Admin Console site to the Trusted Sites.
  • You can also change Internet Explorer behavior for the "Internet" and "Untrusted" zones. See the "easy fix" to RESTORE VBScript as well as detailed Registry and GPO information in Microsoft article 4012494.
  • Note that the Microsoft article is focused on disabling the functionality. The requirement for the Admin Console is to enable or restore the functionality.

To contact Trustwave about this article or to request support:


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