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INFO: What versions of Trustwave SPE are currently supported by Trustwave Technical Support?

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This article applies to:

  • Trustwave SEG Service Provider Edition (SPE)/MailMarshal SPE

Question:

  • What versions of Trustwave SPE are currently supported by Trustwave Technical Support?  

Information:

The following tables show the currently supported versions, planned dates of termination of support, and support end dates for discontinued versions.

Note: In this article "supported" refers to full product support as defined in Trustwave support policy for the Marshal Product Line.

  • For "discontinued" versions, Trustwave can often provide advice to help customers resolve issues. However, Trustwave may recommend upgrade to a later version of the software.
  • If a reported problem requires remedial development work, Trustwave will usually provide a fix only for the latest product version.
  • Upgrades to the current versions of these products are always free of charge to customers with a current maintenance contract.

All versions earlier than those listed are discontinued.

Threat Protection for SEG includes SpamCensor, AMAX, and other malware detection scripts maintained by Trustwave Spider Labs Research.

Software Version

Release Date

Discontinued Date

 End of SEG Threat Protection Updates

SPE Version 4.2.4.16662 
SEG Version 8.2.6.11305

December 22, 2020

Active

 

SPE Version 4.2.0.14203 
SEG Version 8.2.4.11170

October 31, 2019

Active

 

SPE Version 4.0.3.20390
SEG Version 8.0.7.11235

February 12, 2019

March 31, 2021

March 31, 2021

SPE Version 4.0.1.19758 
    SEG Version 8.0.7.11235 (recommended)
    SEG Version 8.0.6.10796 (also supported)

March 6, 2018

August 1, 2020

March 31, 2021

SPE Version 4.0.0.19570 
    SEG Version 8.0.5.10552

December 12, 2017

March 6, 2018

March 31, 2021

Notes:

For information about virus scanner plug-ins, see the Related Articles below.


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