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Trustwave Knowledge Base

Home » Knowledgebase » WAF » PRB: Upgrade to version 8.0 fails (jntm fails to start services)

PRB: Upgrade to version 8.0 fails (jntm fails to start services)

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This article applies to:

  • Trustwave WAF (WebDefend)
  • Upgrading to version 8.0 from 7.5 and up.

Problem:

  • After upgrade to WAF 8.0, services will not start.

Symptoms:

Error in jntm logs:

2017-01-26 17:30:27,349 ERROR[org.jboss.as.controller.management-operation] (Controller Boot Thread)JBAS014613: Operation ("add") failed - address:([("interface" => "external")]) - failure description:"JBAS014704: '' is an invalid value for parameter inet-address. Values must have a minimum length of 1 characters"2017-01-26 17:30:27,350 FATAL [org.jboss.as.server](Controller Boot Thread) JBAS015957: Server boot has failed in an unrecoverable manner; exiting. See previous messages for details.2017-01-26 17:30:27,368 INFO  [org.jboss.as] (MSCservice thread 1-10) JBAS015950: WildFly 8.2.0.Final "Tweek" stopped in 12ms

Verify Issue:

In the file /opt/breach/bwd/jntm/configuration/standalone.xml the entry for <interface name="external">.<inet-address value> is blank.

Example of bad configuration:

<interfacename="external"><inet-address value=""/></interface>

Resolution:

  1. Replace the file maintenance.conf  in /opt/breach/bwd with maintenance.conf.oldver
  2. Restart services.

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