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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » HOWTO: How to backup SWG

HOWTO: How to backup SWG

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This article applies to:

  • SWG 10.x
  • SWG 11.x

Question:
How do I create a backup of my SWG settings and configuration?

Procedure:
There is a feature in SWG called "Backup" (or "Rollback" in SWG version 10.x.) This feature allows you to create a backup file of your SWG where it can be saved in an alternate location (backups are not saved locally on the SWG).  A backup consists of all data that an administrator can customize in the Management Console (including Policies, Settings etc.).

To create a rollback:
  • In SWG 10.x, navigate to Administration > Rollback > Rollback Settings

  • In SWG 11.x, navigate to Administration > Policy Server DB Backup > Backup Settings

From here you can configure a connection method location and scheduling for the backup. If you have any trouble in configuring the backup, click the "?" or F1 Help button to see additional information about backup settings.

Why is backup helpful? In the event of a critical system failure where the SWG is not recoverable, the SWG system can be re-imaged to its default factory settings. After it has been reset to its factory settings, the last saved backup can be applied to the system restoring the custom configuration and settings.

Note:
System backups do not include information in the LogServer database, Reports Server database (see Administration > Reports DB Backup > Backup Settings), Custom Block Messages, and Updates.  

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