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HOWTO: Changing the UI timeout value

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This article applies to:

  • DLP Versions up to 9.7.1

Question:

  • How can I change the timeout value of the Browser UI, or set it to never time out?

Procedure:

The timeout is configurable. 

Note:  In a collector/console configuration, only make changes on the console.

To set the timeout

Change timeouts for both tomcat and josso.

  1. The tomcat timeout can be changed in: 
    /opt/tomcat/webapps/aup-reports/WEB-INF/web.xml

    For version 9.1.0-3 use:
    /opt/tomcat/webapps/josso/WEB-INF/classes/josso-gateway-config.xml.ldap
    /opt/tomcat/webapps/josso/WEB-INF/classes/josso-gateway-config.xml.jdbc


    The line default is:
    <session-timeout>28</session-timeout>

    You can change it to any value you like. The time is in minutes. 
  2. The josso timeout can be changed in:
    /opt/tomcat/webapps/josso/WEB-INF/classes/josso-gateway-config.xml

    The line default is: <maxInactiveInterval>30</maxInactiveInterval>

    Important Note: the josso timeout must be greater than the tomcat timeout.  
  3. Restart tomcat. 

To turn off the timeout

  1. Edit the tomcat configuration file(s) and change the 'session-timeout' to 0. The container ensures the default behavior of sessions is never to time out when it is set to 0.
  2. Edit the josso configuration file and change the 'maxInactiveInterval' to -1.
  3. Restart tomcat.

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