This article applies to:

• SR

Question:

• I forgot the SR password, how may I reset?

Reply:

If you forgot the SR password, you can reset it on demand.

1. Click the "Forgot your password?" link in the login window to open the Forgot Your Password? window.

2. Enter your Username and then click "Submit" to open an alert box informing you that "An email has been set with instructions to reset your password."

3. Click "OK" to close the alert box and then check your email account, (set up for the your profile in Report Manager: Administration> Admin Profiles) for the "Security Reporter password reset" message.

4. Click the link in the email message to launch the Reset Your Password login window' the Username field displays your username greyed-out. 

5. Enter a password comprised of eight to twenty characters (using at least one alpha, one numeric, and one symbol character) in the 'New Password" and "Confirm Password" fields.

6. Click "Submit" to access the Security Reporter user interface.

Notes:

Optional.