This article applies to:

• WebDefend - All Versions

Question:

• Not seeing any events on port 443 (SSL traffic)

Reply:

When it appears that the systems are seeing SSL traffic but decryption is not functioning, check that the webserver is not configured for Diffie-Hellman key exchange. This algoorithm is not supported in any version of WebDefend.

• A common reason for this problem is a test Apache server that was not re-configured for the production environment.

To determine whether Diffie-Hellman is in use, check the ssl_debug.log file in the logs directory of each product.