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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » FAQ: Authenticator creates a large number of temp files

FAQ: Authenticator creates a large number of temp files

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This article applies to:

  • Authenticator 2.0-2.0.4

Question:

  • The Authenticator is found to be creating an abnormally large number of empty files in the user's temp directory.  How can we stop this?

Reply:

These temp files are a side effect of a particular Windows API call that the Authenticator uses in order to determine if it can write to the temp folder.  Generally, some issue with permissions is preventing it from deleting these files afterwards.  However, the simplest resolution for this is to update the Authenticator to 2.0.10 - this version stops using that API call, and so this problem will stop.

2.0.10 can be obtained at:

https://support.trustwave.com/software/8e6/apps/auth/2.0/AuthDeploy-2.0.10.477.msi

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