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In order to use the failover detection feature, for each target Web Filter, Appliance Watchdog software release 3.0.00 must first be installed on a separate workstation and set up to watch that Web Filter. Go to https://support.trustwave.com/Watchdog/documentation.asp to download this release.
If using the failover detection feature: • Local Filtering on this source server must be enabled • Troubleshooting on this source server must be disabled • The Operation Mode on this source server and all target servers must be set to use the same mode • The mobile mode cannot be used • If “Library” Selective Synchronization is enabled, end users for the failed Web Filter “node” might be given the Global Group Profile instead of their active filtering profiles • If a target server fails, the Range to Detect Settings window displays a Node tab with IP range information for the failed “downstream” server.
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