LevelBlue Completes Acquisition of Cybereason.  Learn More

LevelBlue Completes Acquisition of Cybereason.  Learn More

Services
Cyber Advisory
Managed Cloud Security
Data Security
Managed Detection & Response
Email Security
Managed Network Infrastructure Security
Exposure Management
Security Operations Platforms
Incident Readiness & Response
SpiderLabs Threat Intelligence
View All Services
Solutions
BY INDUSTRY
BY REGULATION
BY TOPIC
Offensive Security
Solutions to maximize your security ROI
Operational Technology
End-to-end OT security
Microsoft Security
Unlock the full power of Microsoft Security
Securing the IoT Landscape
Test, monitor and secure network objects
Why LevelBlue
About Us
We reduce cyber risk and fortify organizations
Awards and Accolades
Recognition by analysts and media outlets
LevelBlue SpiderLabs
Global researchers, ethical hackers, and responders
LevelBlue Security Operations Platforms
Unprecedented security visibility and control
Security Colony
Access to cybersecurity threat protection resources
Partners
Microsoft Security
Unlock the full power of Microsoft Security
Technology Alliance Partners
Key alliances who align and support our ecosystem of security offerings
Register
Login
Resources
BLOGS
UPCOMING
MEDIA & ASSETS
NOTICES
HELP
Loading...
Loading...

LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » HOTFIX: Why is HP.com downloads failing

HOTFIX: Why is HP.com downloads failing

Expand / Collapse
Show/Hide Article Tools


This article applies to:

•R3000   WFR an WF Filters
 
Question:Why is HP.com downloads failing


Procedure: Hp.com uses FTP://x.x.x.x:port to release downloads,

Try this:
Turn off local filtering in System>Control>filter>local filtering in the GUI and test, if it still fails?

Try this:
Check your firewall rules and see if your rules are blocking various ports. I simply unchecked in my cisco firewall rules
and tested that resolved the issue, adjust the rule or delete it if many downloads are needed.

I don't know why they use this method but they do. Excluding the ip's in the filter will not work if your firewall is setting the rules.




Notes:

To contact LevelBlue about this article or to request support:

Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster.


Execution: 0.063. 9 queries. Compression Disabled.
Powered by InstantKB.NET