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HOWTO: Install local updates on SWG appliances

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This article applies to:

  • SWG 10.x
  • SWG 11.x

Question:

  • What is the procedure for installing a local update file on a Secure Web Gateway (SWG) appliance?

Reply:

Patches, fixes and software updates for Secure Web Gateway appliances are released periodically.
Patches typically address specific issues and are initially released as standalone packages before they are included in a general maintenance update. This article describes how to install any .fup patch or update.

  1. Download the update package as instructed by support personnel and save it locally on your desktop.
  2. Navigate to Administration > Updates and Upgrades > Management.
  3. In the Available Updates tab, click Import Updates .

  4. Browse to the update location on the local machine and click the Import button.

  5. Wait for the upload process to complete.
    The amount of time will vary depending on the size of the update and the speed of the connection to the Policy Server.  
    Make sure that the required update package appears in the list of available updates. 
    It may be necessary to click the Refresh button in order to update the list.

  6. To see more information about the update, click the + icon next to the update row and click the Release Notes link in the detailed description.
  7. Click the required update and choose the Install Now option.


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