This article applies to:

• Trustwave MailMarshal (SEG)
• Command line utilities
• Current Windows versions

Symptoms:

• MailMarshal command line utilities fail due to insufficient permissions
• Affected utilities include MMGroupFileImport and others
• Sample error message: Import failed: Failed to fetch groups: Insufficient registry rights to configuration

Causes:

• On some newer Windows versions, by default the command prompt does not run with elevated administrator permission, even if you are logged in to the server as an administrator.
• MailMarshal utilities that connect to the Array Manager service generally require administrator permission.

Resolution:

Open a command prompt window as administrator (using the right click options in Windows). Run the MailMarshal utility in this command prompt window.