Trustwave Research Reveals Cybersecurity Risks Threatening Patient Lives in Healthcare. Learn More

Request a Demo
Trustwave Research Reveals Cybersecurity Risks Threatening Patient Lives in Healthcare. Learn More

Request a Demo
Services
Managed Detection & Response

Eliminate active threats with 24/7 threat detection, investigation, and response.

Co-Managed SOC (SIEM)

Maximize your SIEM investment, stop alert fatigue, and enhance your team with hybrid security operations support.

Advisory & Diagnostics

Advance your cybersecurity program and get expert guidance where you need it most.

Penetration Testing

Test your physical locations and IT infrastructure to shore up weaknesses before exploitation.

Database Security

Prevent unauthorized access and exceed compliance requirements.

Email Security

Stop email threats others miss and secure your organization against the #1 ransomware attack vector.

Digital Forensics & Incident Response

Prepare for the inevitable with 24/7 global breach response in-region and available on-site.

Firewall & Technology Management

Mitigate risk of a cyberattack with 24/7 incident and health monitoring and the latest threat intelligence.

View All Trustwave Services
Solutions
BY INDUSTRY
BY REGULATION
BY TOPIC
Microsoft Security
Unlock the full power of Microsoft Security
Offensive Security
Solutions to maximize your security ROI
Rapidly Secure New Environments
Security for rapid response situations
Securing the Cloud
Safely navigate and stay protected
Securing the IoT Landscape
Test, monitor and secure network objects
Why Trustwave
About Us
We reduce cyber risk and fortify organizations
Awards and Accolades
Recognition by analysts and media outlets
Trustwave SpiderLabs Team
Global researchers, ethical hackers, and responders
Trustwave Fusion Security Operations Platform
Unprecedented security visibility and control
Trustwave Security Colony
Access to cybersecurity threat protection resources
Partners
Microsoft Security
Unlock the full power of Microsoft Security
Trustwave PartnerOne Program
Join forces with Trustwave to protect against the most advance cybersecurity threats
Register
Login
Resources
BLOGS
UPCOMING
MEDIA & ASSETS
NOTICES
HELP
Loading...
Loading...

Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » Users and Authentication » INFO: Active Directory LDAP Username must be fully qualified in...

INFO: Active Directory LDAP Username must be fully qualified in VSOS 9.2

Expand / Collapse
Show/Hide Article Tools


  • Description
    Certain Active Directory LDAP settings that worked previously in VSOS 9.0, may require adjustment in VSOS 9.2.


  • Symptoms

    When trying to import an Active Directory server, the import fails and displays an error message even though all fields are completed with the correct information.

    The following error message is displayed:


  • Cause

    A change in VSOS 9.2 allows user names to be input in different formats.


  • Solution

    Because of this change, all user names are required to be input in a fully qualified format.     

    For example:

    User@Domain.com 
    Domain\User
    cn=user,cn=users,dc=domain,dc=com

    Note: The user name format must be accepted by the Active Directory server.


  • Software Version
    VSOS 9.2

    • This article applies to:
    NG 1000
    NG 5000
    NG 6000
    NG 8000
    This article was previously published as:
    Finjan KB 1879

    To contact Trustwave about this article or to request support:

    Rate this Article:
         

    Add Your Comments


    Comment submission is disabled for anonymous users.
    Please send feedback to Trustwave Technical Support or the Webmaster    .


    Execution: 0.031. 8 queries. Compression Disabled.
    Powered by InstantKB.NET