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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » Updates » FAQ: Why does there appear to be a duplicate Security Update...

FAQ: Why does there appear to be a duplicate Security Update after 8.4.0 installation?

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  • Question
    Why does the security update that I previously installed on 8.3.X  (as shown in the Installed Update tab) reappear on the Available Updates tab together with the 8.4.0 installation?

  • Answer
    8.4.0 does not support the format of the previously installed security update and has reset the system to use security update #52. Please make sure to install the latest security update after the 8.4.0 installation.

    Note: You will see both security updates afterwards in the Installed Updates tab, but from the logs you can see that they are actually different (e.g. one is SECURITY_UPDATE830000053 and the second one is SECURITY_UPDATE840000053).


  • Software Version
    8.4.0

    • This article applies to:
    NG 1000
    NG 5000
    NG 8000
    This article was previously published as:
    Finjan KB 1348

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