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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Secure Web Gateway » Logging » INFO: Wrong Log Viewer Transaction Time

INFO: Wrong Log Viewer Transaction Time

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  • Description
    The log transaction time is displayed incorrectly on the log viewer display as compared to the Setup Console system and hardware time.

  • Symptoms
    As described, the transaction time on the log viewer is not consistent with the time displayed on the Setup Console:




  • Cause
    On a multiple scanners appliance, one of the scanners'  time settings in the Setup Console is incorrect.


  • Solution
    1. Log in to the Setup Console of each scanning server (https://Scanner_IP:3012) and check the Advanced Settings -> Time Settings.
    2. Verify that the time settings in this screen are correct.
  • Software Version
    8.3.x
    8.4.x

      • This article applies to:
      NG 1000
      NG 5000
      NG 8000
      This article was previously published as:
      Finjan KB 1259

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