This article applies to:

• R3000

Question:

I can't get authenticat.exe to work through Tier 1. How is it supposed to be run properly?

Reply

NOTE: This article assumes authentication settings on the R3000 are correctly configured AND an active domain is already established.

To successfully authenticate a user using 8e6 Authenticator (authenticat.exe), you cannot just execute it. You need to run the following command from the command line:

start authenticat.exe RA[<virtual_ip_address>]

Replace the <virtual_ip_address> placeholder with the virtual network IP address of the R3000 filter appliance between the square brackets [ ]. The virtual IP used for authentication can be found under the System Tab > Authentication > Authentication Settings. There are other command line parameters you can add as described in the R3000 Authentication Manual, but this is the simplest method.

As a test, you can run the above command locally from a workstation. To do this, open a command prompt, navigate to the directory where authenticat.exe is stored, then run the command.

If the command is executed successfully, the User Name Log (usage.log) will record the event as "LOGON" followed by other relevent information such as IP address, username, profile, etc. You can check this log in the R3000 GUI, System Tab > Diagnostics > View Log File.

This article was previously published as:

8e6 KB 276572