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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » INFO: What happens if R3000 fails to receive LOGOFF from Radius...

INFO: What happens if R3000 fails to receive LOGOFF from Radius server?

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  • R3000

Question:

What happens if R3000 fails to receive LOGOFF from Radius server?

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Question:  Suppose that a user logs in via Radius, and then the Radius server goes offline, or there's some other network issue preventing the R3000 from receiving a LOGOFF for the user.  What happens then?

Basically, the workstation will stay logged on indefintely, with the profile it was assigned at logon. 

Currently, you cannot "drop" a user's profile manually via the GUI.  If you contact technical support, we can drop the profile for you, provided that we have access to your R3000 on TCP port 22. Otherwise, you can reboot the R3000 to immediately drop all active profiles.
This article was previously published as:
8e6 KB 300310

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