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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Watchdog » INFO: The ER Database Status has failed status for the ER

INFO: The ER Database Status has failed status for the ER

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This article applies to:

  • Watchdog

Question:

The ER Database Status has failed status for the ER

Reply

If the “Database Status” failed for the ER on the Watchdog and if you have changed the database password on the web client, then the ER database password most likely has not been changed. If, however, this password has been changed, you need to enter that same information in Watchdog in order for Watchdog to access the ER database. To do so:

 

A. Click on Configuration on the Watchdog.

B. Select the ER Appliance

C. Click the Advanced tab to display Database connection properties field for the ER.

D. Enter the correct Password, and then enter it again in the Confirm password field.
This article was previously published as:
8e6 KB 276866

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