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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » INFO: Time is not synchronized with the NTP Time Servers...

INFO: Time is not synchronized with the NTP Time Servers specified in the GUI

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This article applies to:

  • R3000

Question:

Time is not synchronized with the NTP Time Servers specified in the GUI

Reply

If you notice that the time is not synchronized with the specified NTP Time Servers already entered in the GUI, enter them again by their IP Addresses this time instead of their hostnames. Also, make sure port 123 is open for the R3000. This is the standard port used to synchronize system time with NTP servers, and the R3000 needs to be able to communication with a valid NTP server on this port. Please check if your firewall or router blocks communication on this port.
This article was previously published as:
8e6 KB 276560

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