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LevelBlue Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » INFO: "unknown publisher error" after login with 8e6...

INFO: "unknown publisher error" after login with 8e6 authenticator

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This article applies to:

  • R3000

Question:

"unknown publisher error" after login with 8e6 authenticator

Reply

When users log into a Windows workstation and has 8e6 authenticator running in login script, got "unknown publisher error" about authenticat.exe or authenticat.bat

To resolve this issue, follow these steps:

1. Click Start, click Run, type gpedit.msc, and then click OK.
2. In the left pane, expand User Configuration, and then expand Administrative Templates.
3. Expand Windows Components, and then click Attachment Manager.
4. In the right pane, double-click Default risk level for file attachments.
5. Click the Setting tab, and then click Enabled.
6. In the Set the default risk level drop down list, click High Risk.
7. Click Apply, and then click OK.
8. Double-click Inclusion list for low file types.
9. Click the Setting tab, and then click Enabled.
10. Enter the file types you don't want to be warned about in
the box (for example: .bat;.exe) in the Specify low risk extensions box.
11. Click Apply, and then click OK.
12. Restart the computer.

This article was previously published as:
8e6 KB 276542

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