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Trustwave Knowledge Base

Home » Knowledgebase » Legacy Products » Web Filter (R3000) » FAQ: I am receiving Apache Tomcat Error when uploading Global/IP...

FAQ: I am receiving Apache Tomcat Error when uploading Global/IP Profile Text File, how can I fix this?

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This article applies to:

  • R3000

Question:

I am receiving Apache Tomcat Error when uploading Global/IP Profile Text File, how can I fix this?

Reply:

Upload/Download IP Profile and receiving an Apache/Tomcat Error as shown below; Apache Tomcat/4.0.3 - HTTP Status 500 - Internal Server Error It means that your text file contains comment lines that usually start with # sign. Please remove these comments and upload file again. Text file should only contain profile information.

This article was previously published as:
8e6 KB 276449

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