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Trustwave and Cybereason Merge to Form Global MDR Powerhouse for Unparalleled Cybersecurity Value. Learn More

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HOWTO: How do I import a TLS signed certificate that is from a certificate authority but not in the .pem format?

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This article applies to:

  • Trustwave MailMarshal (SEG)
  • Certificate imports

Question:

  • How do I import a TLS signed certificate that is from a certificate authority but not in the .pem format?

Information:

A certificate may be in many formats, including .cer, .der, .p7b, p7c.  

By default files of these types might not be visible in the system file browse window

Resolution:

  1. Choose to import a certificate and click Browse
  2. Ensure the Files of type menu option is changed to All Files
  3. Browse to the certificate and click Open.

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